What my customers say...
Dear Eric,
I wanted to advise that "The Walrus" is now at her new home in Clayton, NY. I want to thank you for all your help in making it possible for Jan and I to enjoy our new yacht. It was a somewhat complicated purchase and you rolled with the punches throughout the process. Your continued interest and help after the sale makes your brokerage different from the others. You were always there for us when we needed advice on what to do and who to call to get "The Walrus" ready for her 650 mile trip North. Being snowbirds based in Florida and Northern New York, we were unfamiliar with the Chesapeake. With your help all the issues with the yacht were resolved and our trip was uneventful (just the way we like it!) Please feel free to share this email with any of your clients.
Sincerely,
Mike Flood
Clayton, NY
Dear Eric,
You will be pleased to know that Gypsy Girl is in Jupiter and safely tied at our dock. She arrived at about 3 pm yesterday.
Capt Mark and Charlie did a great job in bringing her down. She looks great and seems none the worse for the trip.
Many thanks!
Tom and Peggy Pettibone
Jupiter, FL
Hi Eric,
Just to let you know Pat arrived home today, the journey through all the locks went very well, the crew enjoyed themselves (I, unfortunately, had to return home to the business) and the boat performed beyond our expectations. Kathleen and Bill had certainly left her looking great and ready for this trip. The cleanest boat we ever purchased.
We want to thank you for your work and your honesty. You really described her truthfully and we were not disappointed. We will definitely recommend you as a top notch broker should anyone we know require assistance in finding a boat.
All the best,
Celine & Pat Shank
Perth, Ontario Canada
Dear Eric,
We would like to express our appreciation for making the purchase of "Mona" possible. It has been a pleasure to work with you. More importantly, we have enjoyed getting to know what a fine person you are.
Sincerely,
Howard and Ginny Knott
Port St. Lucie, FL
Dear Eric,
Many thanks for your prompt attention to the key aspects of the business.
I have enjoyed working with you and appreciate the effort you put into the selling of my 36 Monk.
Kind regards,
Dr. Peter Wilding
Malvern, PA
Dear Eric,
I cannot believe the time and trouble you went to in getting everything done before I arrived to pick up my 57' Chris Craft.
Your attention to detail is amazing. The service at Bayport Yachts is like doing business with a "concierge" yacht brokerage!
Thanks for everything.
Mark Rowan
Palm Beach, FL
Dear Eric,
I was very pleased with your prompt attention and
professional manner in selling my Ranger Tug. You have
found a buyer for her in less than 30 days. I could not
be happier.
I look forward to doing business with you and Bayport
Yachts in the future.
Sincerely,
Richard S. duPont
Hockessin, DE
Dear Eric,
I just wanted to let you know how pleased Clara and I
have been with the way you have handled the sale of our boat.
We particularly appreciated not having to be
involved in the details of showing the boat, answering
questions and in any way dealing with tire kickers.
It has been a pleasure to work with someone so
responsive and professional.
Sincerely,
Duke Waddell
Memphis, TN
Dear Eric,
The purposes of this letter are to thank you and to
compliment you.
We are going to pick up and take home to New York, our
new modestly used Jefferson this coming weekend.
Except for our future retirement home in Florida, it is the
most expensive thing we have ever bought.
It was with great trepidation that we convinced
ourselves to buy this boat since it was in less than
Bristol condition and needed some work to make it
acceptable and safe enough for our needs and standards.
Since we live quite far away, and I am out of town on
business every week, I could see no way to identify and
retain the multiple quality vendors needed to work on
the boat to make it suitable to take home.
You have made what could have been a difficult and
trying experience an absolute joy. Other brokers might
have completed the sale and ignored the rest.
Instead, you have suffered dozens of nuisance phone
calls; you have arranged for very fine support vendors
with fair rates to service the many items the boat
needed to have serviced. You have gone out of your way
in making trips to pick up parts from as far away as
Baltimore. You have offered us your vehicle, agreed to
pick up our friends who will crew for us on the voyage
home, and you have been so solicitous as to make us
feel completely welcome in the entire process of
imposing upon you and your time.
We have owned five boats before this and four houses,
so we know something about brokers. Your conduct has
been special, unique, unlimited in its generous
expenditure of patience and time.
I would recommend your services to anyone.
Both Elaine and I are much relieved at having found you
and worked with you.
We appreciate your care, concern and focus on us. It
felt as if we were your only clients, and really you
worked for the seller, not us in theory. We feel as if
we met and made a good friend.
Thank you very much.
Norman Hecht
Syosset, NY
Giday Mates,
Sorry I haven't contacted you sooner.
Wow what an adventure! Lots to tell.
We had to wait in Savannah for about 7 days before our
new 57’ Carver was loaded on the ship. She is finally
on the way now, due in Newcastle Australia on the 22nd of July.
We're getting excited. Thanks again for
organizing the spare parts to bring along on the
transport. And a special thanks Eric, for introducing
us to Captain Bern. I haven't met a nicer broker or
skipper. If we ever do a yacht purchase again in your
country I will certainly be chasing you both down to
work with us again.
Les and Di Binkin,
Marmong Point,
New South Wales,
Australia
Dear Eric,
Mary and I wanted to thank you for taking on the
challenge of selling our gasoline powered express
cruiser during this particularly troublesome time. Your
understanding, cool head and professionalism are
appreciated. Thanks again.
Bob and Mary Tardif
Hunt Valley, MD
Dear Eric,
My wife and I would like to tell you how happy we were
with your services throughout the entire purchase of
our Mainship. From the first phone call to the very
last, you always answered our calls and tended to our
concerns every step of the way. Right down to finding a
new Captain for us who was able to accommodate us when our Captain cancelled in the 11th hour. In our opinion, you handled this deal seamlessly and we would gladly recommend you to anyone who was seriously interested in buying their dream vessel.
Thanks again for an outstanding job.
Sincerely,
Lee and Jo Anne Sparaco
Freeport, NY
Dear Eric,
We have the "no boat" remorse, but are pleased to be
relieved of the care of a nice old boat. Thank you so
much for your persistence and excellent assistance in
seeing our Grand Banks "Baythoven" into the hands of a
capable new owner.
Bill and Marion Price
Centreville, MD
Dear Eric,
Thank you so much for the professional manner which you exhibited in selling "Chessie" our 42 Grand Banks. The next time John and I pass Kent Narrows, we will stop by to say "Thank You" in person.
Mary Anne Krieger
Camp Hill, PA
Eric Horst - Your Professional Yacht Broker
www.yachtbroker.pro
